SalesModule

Matt covers the fundamentals of flood insurance every agent and client should know: standard homeowners policies do not cover flood damage, so a separate policy – through the NFIP or a private carrier – is needed. He explains how flood zones and elevation drive pricing, the typical 30-day waiting period before a new policy takes […]

Matt shares insights from a company panel aimed at bridging leadership and agent feedback, focused on rising non-weather water losses (burst pipes) whose severity has doubled in five years and helped push loss ratios from the low 80s to near 110%. He outlines potential industry responses: requiring leak-detection auto-shutoff devices (e.g., Flo by Moen), using

Matt explains options when a term life policy ends: keep it as annually renewable coverage with premiums rising about 10% yearly, convert to permanent insurance (often before 65) to keep coverage if funded, start a new term to lock in a new age-based rate, or self-insure. He shares client examples involving underwriting declines, high renewal

Matt uses a 'raise your hand higher' exercise to urge agency owners to go beyond 90% effort by adding small steps that prevent big messes. He shares examples: calendaring and confirming closings to ensure policies are issued, and chasing missing signatures with extra texts, emails, or calls to avoid cancellations and rework. He emphasizes daily

Matt describes coaching a 14-month insurance agent on setting goals using real numbers instead of arbitrary policy targets. They review the agent's best and average premium months, note that a big month came from two large households, and discuss doing more of that work. Matt challenges the agent's 4% close rate by separating mass quotes

Matt explains that writing down goals is a repeated lesson from business books and says his written goals have consistently come true, especially in tracking agency metrics like premium and policies. He recommends making goals semi-public on a visible office whiteboard rather than in a Google Doc, listing prospects, building a monthly calendar of policies

Matt explains how he revamped his Agency Launch program after noticing that people bought his low-priced course but didn't use it, then added higher pricing and weekly one-on-one coaching so clients can work in real time with ongoing support. He shares examples of leaving cheap or free books and courses unused, but fully committing to