SalesModule

How to Set Goals

Matt describes coaching a 14-month insurance agent on setting goals using real numbers instead of arbitrary policy targets. They review the agent's best and average premium months, note that a big month came from two large households, and discuss doing more of that work. Matt challenges the agent's 4% close rate by separating mass quotes […]

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The Magic of the Public Whiteboard

Matt explains that writing down goals is a repeated lesson from business books and says his written goals have consistently come true, especially in tracking agency metrics like premium and policies. He recommends making goals semi-public on a visible office whiteboard rather than in a Google Doc, listing prospects, building a monthly calendar of policies

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Buying Psychology

Matt explains how he revamped his Agency Launch program after noticing that people bought his low-priced course but didn't use it, then added higher pricing and weekly one-on-one coaching so clients can work in real time with ongoing support. He shares examples of leaving cheap or free books and courses unused, but fully committing to

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How to Grow Faster & Increase Retention Through Effective Cross Selling (Video)

Cross-selling at a high level will help you grow faster and keep your clients longer.  This module lays out how to cross-sell from the start, as well as continually add policies to your business moving forward.  You are unauthorized to view this page.  Please signup or login to continue.

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Delegation Task Ideas (List)

Here's a list of tasks to consider delegating to your team:

  1. Bank deposits
  2. Checking voice mail
  3. Checking staff email
  4. Loading up new emails into automated email campaigns (new business or new claims)
  5. Sending out binders as needed
  6. Following up on office texts
  7. Converting policies
  8. Taking payments
  9. Assisting clients with filing claims
  10. Calling service centers to find out information for you
  11. Canceling policies 
  12. Canceling policies from other agencies and confirming receipt of cancellation
  13. Quoting business for you to sell
  14. Documenting all conversations inside your customer management system
  15. Offering reviews to all clients who call in and scheduling for you
  16. Assisting you with any cross-sell marketing campaigns you are running.  Example- sending out email (or mail) in regards to umbrella or life policies.