Matt shares insights from a company panel aimed at bridging leadership and agent feedback, focused on rising non-weather water losses (burst pipes) whose severity has doubled in five years and helped push loss ratios from the low 80s to near 110%. He outlines potential industry responses: requiring leak-detection auto-shutoff devices (e.g., Flo by Moen), using […]
Benefits of Leak Detection Systems Read More »
Matt shares hard-earned advice for insurance agents: always verify client answers to avoid lost accounts and wasted time. He recounts mistakes about water damage and policy replacement, then a rock-damaged bumper where he confirmed whether it was comprehensive or collision by calling an adjuster. Build relationships with claims adjusters, use active claims to find contacts,
Save Hours of Time by Spending More Time Read More »
Matt explains options when a term life policy ends: keep it as annually renewable coverage with premiums rising about 10% yearly, convert to permanent insurance (often before 65) to keep coverage if funded, start a new term to lock in a new age-based rate, or self-insure. He shares client examples involving underwriting declines, high renewal
When Term Life Insurance Runs Out Read More »
Matt shares answers from an entrepreneur panel for new realtors and agents: his strength is a growth mindset and deploying what he learns; his weakness is inattention and shiny-object syndrome, managed with focus and prioritization. He survived early years by turning sales goals into a math problem, pushing through fear, and consistently asking for business.
5 Questions You Want Answers To Read More »
Matt uses a 'raise your hand higher' exercise to urge agency owners to go beyond 90% effort by adding small steps that prevent big messes. He shares examples: calendaring and confirming closings to ensure policies are issued, and chasing missing signatures with extra texts, emails, or calls to avoid cancellations and rework. He emphasizes daily
Reach a Little Higher Read More »
Matt covers the fundamentals of flood insurance every agent and client should know: standard homeowners policies do not cover flood damage, so a separate policy – through the NFIP or a private carrier – is needed. He explains how flood zones and elevation drive pricing, the typical 30-day waiting period before a new policy takes
Flood Insurance 101 Read More »
Matt shares a story about a commercial client whose $44,000 policy canceled for non-pay twice in months, making reinstatement unlikely. The underwriter declined due to $80,000 in recent auto claims, and the client now faces a 30-day lapse and much higher premiums. Matt pieces together replacement coverage: $62,000 for autos and about $5,000 for GL,
Non-Pay Cancellations Read More »
Matt explains a client's question about workers' comp coverage for an employee hurt in an at-fault accident while driving home after a one-day job. After conflicting initial feedback, he confirms with a claims manager that normal commutes aren't covered, with possible exceptions when running a work errand or using a company car. You are unauthorized
Is an Employee Covered on Their Commute to and From Work? Read More »
Matt explains to a client that homeowners insurance typically covers sudden hail damage but warns against door-to-door 'storm chaser' roofers and signing repair contracts before a claim is approved. He says adjusters use storm data and roof inspection signs to distinguish hail damage from normal wear, and that damage can be harder to verify a
Matt explains how to pivot an agency toward writing more workers' comp by using math to turn a $100,000 premium goal into actionable targets: with a $6,000 average premium and a 40% close rate, he needs about 40 quotes to write 16 policies. He plans to find quotes by asking friends connected to trades businesses
Innovative Strategies for Driving Workers’ Comp Read More »